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Team Manager

Team Manager

Job description

Location:
Belgrade
Salary:
Hourly pay + monthly KPI bonus
Job type:
on-site, full-time, shift work

What do we offer?

  • Transparent bonus system
  • An indefinite-term contract from the start
  • Team-building events and a supportive team environment
  • Work in a modern studio in Belgrade city center, with a chill-out area
  • Internal growth comes first - we prioritize promoting from within and providing our employees with opportunities to grow

What will you do?

  • Lead, coach, and coordinate daily team operations
  • You organize efficiently: Plan schedules, shifts, and rotations, ensuring smooth execution
  • Run pre-shift briefings and support team performance on the floor
  • You track success: Monitor KPIs, evaluate performance, and manage bonus data
  • Drive improvements through retraining and team meetings
  • You stay involved: Support daily operations and step in when needed
  • Set clear team goals and translate them into individual targets
  • Check equipment and game tables, providing operational feedback
  • You innovate: Contribute to internal tools and process improvements
  • Prepare reports and support management with insights

Requirements

  • 1+ year of experience in people management
  • You lead with impact: Strong leadership skills with a KPI-driven mindset
  • Highly organized, detail-oriented, and reliable
  • Able to meet deadlines in a dynamic environment
  • You solve problems: Take a proactive, solution-oriented approach
  • You’re tech-comfortable: proficiency in MS Office is required; experience with Jira/Confluence is a plus
  • Fluent English (B2/C1); additional languages are a plus
  • You are flexible: ready to work full-time in our 24/7 three-shift system
  • You know the industry: Experience in the iGaming industry is a plus